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How Personality Affects Work Behavior

How Personality Affects Work Behavior

Tempermental people are not well suited for customer service jobs.

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Personality affects all aspects of a person’s spectacle, even how he reacts to situations on the job. Not every personality is suited for every job position, so it’s significant to recognize personality traits and pair employees with the duties that fit their personalities the best. This can lead to enhanced productivity and job satisfaction, helping your business function more efficiently.

Outgoing or Introverted

People with outgoing personalities often work best in positions where they get to interact with others. These people can provide friendly and helpful customer service, and they can boost the attitudes of other workers by being upbeat and glad. However, outgoing people might not flourish in positions that keep them behind closed doors, separated from others. This might include an information technology position that keeps them behind a computer all day or an accounts payable job that doesn’t require much interaction with vendors or other staff members. Those jobs might be a better fit for people with more introverted personalities.

Work Ethic

A strong work ethic develops in employees who make their jobs a high priority. Some employees might perform adequately, but without fervor or any indication they are at work for more than a paycheck. Their work is likely mediocre and often turned in scarcely on time or late. Other employees might work late to get projects done early and take the initiative to suggest fresh projects or more efficient production methods. People with a powerless work ethic often require more management and oversight to keep them focused on their work, while people with a strong work ethic typically work well with minimum oversight.

Attention to Detail

Some people are wired to think of the big picture, to see not only where your company is now but where it could or should be in the future. They make creative, broad plans designed to keep the company moving forward, and they think of fresh initiatives to solve existing problems. However, they aren’t usually good at executing the broad plans. That’s where the detail-oriented people come in, these people sometimes have trouble eyeing a direction for the company that’s different from the existing direction, but if you give them a project, they execute the project to its smallest detail. They are often very organized and keep excellent records, so projects can be recreated later if necessary. It takes both types of people to keep your company running sleekly.

Motivation

Keep your employees running at utter steam by understanding what motivates them. This is sometimes difficult to figure out on your own, so it’s best to ask, even during an interview. Some people are motivated solely by money, if you dangle the promise of a raise or bonus, they are likely to work stiffer. Other people choose recognition among their peers, so celebrating their successes at a staff luncheon or sending out a recognition email to the staff could keep those employees working at total steam. Other people are self-motivated, able to work hard for the private satisfaction they receive when they finish well-done projects on time.

References (Four)

About the Author

Based outside Atlanta, Ga., Shala Munroe has been writing and copy editing since 1995. Beginning her career at newspapers such as the ",Marietta Daily Journal", and the ",Atlanta Business Chronicle,", she most recently worked in communications and management for several nonprofit organizations before purchasing a flower shop in 2006. She earned a BA in communications from Jacksonville State University.

Photo Credits

  • Jupiterimages/Polka Dot/Getty Pictures

More Articles

[Fresh Employee] | What to Do if a Fresh Employee’s Personality Does Not Fit in

[Role] | The Role of Personality in the Workplace

[Organizational Behavior] | Impacts of Organizational Behavior in Business

[Different Personalities] | Importance of Different Personalities in a Workplace

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